Customer support

AQUILAB is committed to outstanding customer service for all its software and hardware. To protect your investment and ensure a seamless workflow, our Support Engineers bring rapid and accurate solutions to any problem that may arise.

For assistance with AQUILAB products, call +33 3 69 61 51 51 Monday through Friday 9AM to 6PM (GMT+1) to speak to a Support Engineer. Outside of business hours, at the prompt, please leave a voice message including your phone number.

You can also contact support-oncoplace@aquilab.com for support via email.

During your support call, your Support Engineer may request to access remotely to your computer via GoToAssist. For this purpose, please click on the link below and enter your name and the assistance key given by the Support Engineer.

It is AQUILAB’s policy to not capture or retain any data that is transmitted over this transient session.